是一种强调消除浪费或不浪费的理念和方法‐value‐通过关注持续改进来简化操作来增加工作。是顾客‐centric and stresses the concept of eliminating any activity that fails to add 值 to the creation or delivery of a product or service.

精益专注于提供更高质量,减少周期时间和降低成本。因为它产生 通过改进生产系统,可以提高生产能力和灵活性。但实际上,它的概念可以并且已经应用​​在业务的所有领域。詹姆斯·沃马克(James Womack)和丹尼尔·琼斯(Daniel Jones)开发了该术语“Lean”在有关丰田生产系统(TPS)的书中,改变世界的机器。

Today, 靠 is supported by tools and statistical methods that, although not as robust as those of 六个西格玛, are an important part of improvement projects. For the most part 靠 has been used in manufacturing, where organizations are applying 靠 tools in service and transactional settings with great success. Typical results show dramatic reductions in time while significantly boosting quality. This approach is sometimes combined with 六个西格玛 techniques and referred to as 靠/Six Sigma (L‐SS).

资源: Guide to the 业务流程管理 知识体系– 亚马逊上的ABPMP BPM CBOK.

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